Shipping policy
SHIPPING POLICY
Processing Time Orders are typically processed within 1-2 business days (Monday-Friday, excluding bank holidays). You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times
United Kingdom
- Standard Shipping: £4.99 (3-5 business days)
- FREE Standard Shipping on orders £75 and over
- Express Shipping: £6.99 (1-2 business days)
European Union We ship to all EU countries including Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
- Standard International Shipping: £14.99 (5-10 business days)
International We ship to Australia, Canada, Switzerland, Hong Kong, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United Arab Emirates, and United States.
- Standard International Shipping: £23.99 (7-14 business days)
Customs & Import Duties For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping rates and are the responsibility of the recipient.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
Shipping Address Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us If you have any questions about shipping, please contact us at info@horseselect.com